ERP systems are inherently large and complex. Historically, their user interfaces have loyally followed suit. For Gary Regan, COO at Dac Systems, consumers/users have long been subjected to archaic interfaces of legacy systems that demand weeks of training before use. In these instances, they are often more concerned with, and focussed on, how to actually interact with the ERP system and can lose sight of the task at hand as actions or functions are hidden many screens down in multiple layers of menus and sub menus.

“Consumerised ERP is, in my opinion, what almost all ERP vendors are striving for at the moment, whether or not they know or have 'tagged it’ as such. It’s the complete refresh of the way tasks and data are presented to the user and, as a result, the way the consumer interacts with the ERP,” notes Regan.