Fanie Jansen, KPMG South Africa’s CIO explains, “Work from home was less intrusive for us because the realisation of the importance of ICT meant we already had strong systems in place and were device and connectivity ready.

“What Covid-19 did do was to create a significant shift in priorities, with focus on the short-term and pulling back on expenses and large initiatives in favour of improving operational excellence. Operational excellence is a very high priority for the firm right now.