Call centres need to improve service delivery or risk obsolescence, a Dimension Data report…

Johannesburg straightens its drawers by appointing Patrick Mayaba as its CIO. After much ado…

Gartner`s analysts and SAP`s customers got together in Sun City to discuss the merits of deploying…



Forums designed to promote empowerment suffer as failures turn into public embarrassment.

Is the IT industry about to benefit from companies spending the money they are saving on their…

Testing is an important facet of software development – and a number of vendors peddle…



Organisations today are searching for new ways in which to improve their business processes and…

When you play at international level, there`s no margin for error – you have to be prepared. The…

Are you a young white male? You could just be addicted to the internet.