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To ensure the South African Revenue Service (SARS) keeps up with innovation and emerging technologies, the organisation has introduced chief disruptors.
This was revealed by Mmamathe Makhekhe-Mokhuane, chief officer for SARS' digital information services and technology team, detailing a case study of how the revenue service is advancing in a technology-driven age.
Makhekhe-Mokhuane was speaking at the Public Sector ICT Forum event which took place at the Westcliff Hotel, in Johannesburg, on 4 October. The forum, organised by ITWeb
Brainstorm in association with MTN Business, is a platform for public sector ICT decision-makers to unpack topics that are key to innovation in service delivery.
Also on the agenda was Mothibi Ramusi, CIO at the National Lotteries Commission who said the fourth industrial revolution (4IR) requires government or governments that embrace change.
He expressed his delight at hearing government officials, including president Cyril Ramaphosa, talk about the fourth industrial revolution. "What we need to do now as ICT professionals is unpack it so that the politicians don't just talk acronyms but know exactly what 4IR means."
The topic at the event called on senior ICT officials to discuss workplace issues and skills needed for the future workplace.
Other topics included:
Aligning training to the demands of the 4IR and the role of eLearning
Dr Fran Greyling, Chief Director eLearning, National School of Government
Harnessing skills and driving innovation – the role of the hackathon
Sidima Ntsangani, Head of Department for Applications Development, SITASidima Ntsangani, Head of Department for Applications Development, SITA
A proud sponsor of the Public Sector ICT Forum, MTN Business is focused on growing partnerships with the public sector to help achieve growth and facilitate government's journey from being efficient to being effective.
MTN Business believes that economic growth and the furtherance of government policies to alleviate poverty are inextricably intertwined with digital technology. As such, digitisation is the only way South Africa will reach its objectives, including the Millennium Development Goals. By enabling a digital future for South Africa through state-of-the-art technology solutions, MTN Business provides the tools with which the public sector can achieve its goals and further South Africa's growth.
These solutions include a full portfolio of the technologies needed by public sector organisations to serve their communities, such as Managed Networks, Cloud , Unified Communications, Security and IoT.
For more information, please visit www.mtnbusiness.com/za