Roundtables

Retail therapy

It’s hard enough running a retail operation without having to keep the lights on.

08 May 2023

Derusha Naidoo, Allan Gray. All photos: Aaron Hinrichsen

There’s plenty of business to be done in South Africa, and while most retailers are turning a profit, they’re all running on very thin margin streams. Meanwhile, all businesses are battling loadshedding, which also affects connectivity as cellphone tower batteries don’t have a chance to recharge. Brainstorm, and BCX, convened a discussion of Western Cape technology professionals, mostly working in retail, to find out what kind of challenges they’re facing.

Brainstorm: What kind of technologies are you looking to invest in this year, and in which areas are you doubling down?

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